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How to Get to the Bottom of Network Timeout Issues

This article looks into how to identify and troubleshoot the root causes of timeout issues reported in the service logs, which can often be difficult task to tackle.

Hi! I'm not really good in networking stuff, I've built an embeddable chat tool, and that is being hosted in my GoDaddy VPS Centos 7 Server, and I also created a script that will be embedded to a website that wants to use the chat tool. It is actually been already deployed to several websites now, and we're having a problem with this intermittent connection timeout error. the script is embedded in the website's header section ,and whenever a load event happens, the script will submit a http request to my vps server requesting for the chat tool body, sometimes I get connection timeout error and sometimes I don't, this is happening in all websites the script is embedded into, can you help me with this? I tried to look for logs in my server but I can't find it, it would be greatly appreciated if you could help me with this one, thanks!
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