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AIOps

Alibaba Cloud Releases RCA Benchmark, the Industry's First Open Source Root Cause Analysis Benchmark System for Agentic Ops

This article introduces Alibaba Cloud's open-source RCA Benchmark for evaluating AI agents in IT operations.

Tokenmaxxing Dilemma: Are There Immediate Solutions for Improvement?

This article introduces how ontology-based dependency modeling can reduce AI agent token consumption in enterprise scenarios.

Alibaba & Ant Group LoongSuite GenAI Observability Semantics Specification: From Unified Data Language to Large-scale Implementation

This article introduces LoongSuite GenAI SemConv, a unified observability specification extending OpenTelemetry with enhanced semantics for AI agents, skills, and token-level inference.

Ontology Is Trending Again. Can It Improve My AI Agent's Performance?

This article introduces how ontology provides structured domain knowledge to enhance AI agent accuracy and explainability in enterprise O&M scenarios.

SysOM Agent AIOps Series: Pod Memory Alerts — Locate the Root Cause in 30 Seconds with a Single Conversation

This article introduces how SysOM Agent uses AI to pinpoint Pod memory alert root causes in 30 seconds via a single conversation.

Ending the Cloud-Native Memory "Black Box": Intelligent Operations with SysOM MCP and ACK AI Assistant

This article shows how ACK AI Assistant and SysOM MCP enable single-conversation, full-stack cloud-native memory troubleshooting via Model Context Protocol.

Building Cross-Cloud Observability: One Architecture, Unified Analytics

This article introduces a unified observability architecture for cross-cloud log analysis and AIOps, designed to streamline multicloud O&M and reduce costs for global enterprises.

Accepted by Top Conferences! Multiple Alibaba Cloud Achievements Improve O&M Intelligence Accuracy and Efficiency

This article introduces three top-conference-accepted research achievements by Alibaba Cloud that solve core AIOps challenges in data augmentation, se...

Two Thousand Years of Ontology: From Metaphysics to the Engineering Practice of Alibaba Cloud UModel

This article introduces the evolution of ontology from philosophy to engineering practice, highlighting how Alibaba Cloud UModel utilizes it to unify observability data and empower AIOps.

How Does SysOM Agent Locate the Culprit in 3 Minutes When CPU Jitter Occurs Unexpectedly?

This article introduces SysOM Agent, an AI-powered diagnostic tool designed to rapidly identify and resolve complex, kernel-level CPU jitter issues.

Say Goodbye to Fragmented Operations! Alibaba Cloud DAS Agent Empowers Users to Enter the AI-Native Multi-Cloud Database Era

This article introduces DAS Agent that unifies fragmented multi-cloud and multi-engine database operations through natural language interaction.

SysOM MCP: Open-Source Intelligent O&M Assistant for AI-Powered System Diagnostics

This article introduces SysOM MCP, an open-source O&M assistant that enables AI Agents to perform automated system diagnostics via natural language using MCP.

From "Firefighting" to "Foreseeing": Intelligent OS O&M Solutions for the Automotive Industry

This article introduces intelligent OS O&M solutions via Alibaba Cloud's OS Console to proactively address cloud infrastructure challenges in the automotive industry.

When Agents Meet Workflows—Can Intelligence Become More Controllable?

This article introduces how combining LLM Agents with deterministic Workflows like Argo enables controllable, production-ready AI systems.

From Symptoms to Root Causes: How MetricSet Explorer Reinvents the Metric Analysis Experience

This article introduces MetricSet Explorer, a metric analysis platform that shifts from passive display to proactive root cause discovery via intellig.

MSE Nacos Prompt Management: Making the Core Configuration of AI Agent Truly Governable

This article introduces MSE Nacos Prompt Management, which governs AI Agent prompts as dynamic configuration assets with centralized storage, versioning, and hot updates.

UModel Data Governance: Practice of Building an O&M World Model

This article introduces UModel, Alibaba Cloud's ontology that transforms observability into a unified model-driven digital twin of IT systems.

Apsara Conference Insights: Rebuild Observability - Craft a Large Model-driven Cloud Monitor 2.0 and a New AIOps Paradigm

This article introduces how Alibaba Cloud is rebuilding observability and AIOps by using large models, a unified topology (UModel), and an agentic Cloud Monitor 2.

From Visibility to Decisiveness: Operation Intelligence Redefines the Intelligent O&M Paradigm for Enterprises

This article introduces Alibaba Cloud's Operation Intelligence, an AI-native O&M paradigm shift from visibility to decisive action.

From Enterprise RAG to AI Assistant—Alibaba Cloud Elasticsearch Technology Practice in AI Search

Alibaba Cloud Elasticsearch leverages advanced AI technologies like RAG and vector retrieval to enhance search capabilities.