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Chatbots - Technology and the Future

This article discusses chatbots: what they are, how they work, and future possibilities. It also outlines how organizations can leverage the Alibaba Cloud Intelligent Service Robot.

Getting Started with Botpress on Alibaba Cloud

This tutorial shows how you can get started with Botpress on Alibaba Cloud and quickly create a bot from existing Botpress templates.

Creating a FAQ ChatBot That's Integrated with Facebook Messenger

This tutorial shows how you can develop a chatbot that is integrated with Facebook messenger using the Botpress engine.

A Crash Course on the Botpress Architecture

This post is meant to be a guide on the Botpress architecture, covering everything from its file structure to intents, entities, content, skills and modules.

How Alipay Has Been Providing 24/7 Services since Spring Festival

This article provides a detailed description of the work of Ant Financial's intelligent customer service technical team.

Robot Factory: Fighting Coronavirus and Other Real-Life Challenges with Intelligent Chatbots

Robot Factory is an incubation platform for intelligent chatbots that uses NLP to tackle real-life issues, including dealing with the recent COVID-19 outbreak.

What Is a Chatbot Really Thinking When You're Talking with It

This article outlines research conducted at Alibaba for improving chatbot capabilities on its e-commerce platforms.

Check out Alibaba's Big Double 11 Bash and See How Alibaba's Revolutionizing E-Commerce

This article takes a look at some of the celebrations for the big Double 11 event and some of the tech innovations that made it just that much better.

Almost Human: Alibaba AI Ranks First in Visual Dialog Challenge

In this article, we will highlight Alibaba's Artificial Intelligence (AI) team's achievement in the recent Visual Dialog Challenge – a feat comparable to humans.

Beebot – Alibaba Cloud's Intelligent Customer Service Platform

This blog provides an overview of Alibaba Cloud's Beebot and discusses how it combines machine learning, big data, and NLP to transform the customer service experience.