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Chatbot

What Is a Chatbot Really Thinking When You're Talking with It

This article outlines research conducted at Alibaba for improving chatbot capabilities on its e-commerce platforms.

Check out Alibaba's Big Double 11 Bash and See How Alibaba's Revolutionizing E-Commerce

This article takes a look at some of the celebrations for the big Double 11 event and some of the tech innovations that made it just that much better.

Almost Human: Alibaba AI Ranks First in Visual Dialog Challenge

In this article, we will highlight Alibaba's Artificial Intelligence (AI) team's achievement in the recent Visual Dialog Challenge – a feat comparable to humans.

Beebot – Alibaba Cloud's Intelligent Customer Service Platform

This blog provides an overview of Alibaba Cloud's Beebot and discusses how it combines machine learning, big data, and NLP to transform the customer service experience.